For the third year in a row, Indira Gandhi International Airport has been adjudged the second best airport in the world for its service quality among the airports handling 25-40 million passengers per annum (MPPA). Mumbai’s Chhatrapati Shivaji International Airport was placed at the fifth position in this category by the Airport Council International (ACI).
ACI is a global body of airports which represents their interests with governments and international organisations. It covers 1,751 airports in 174 countries. The IGI airport received the ACI’s Airport Service Quality (ASQ) Award for its second position at a ceremony in Seoul in South Korea recently.